Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR USING THE WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING ALL POLICIES INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE, PLEASE DO NOT USE THE WEBSITE.

This document is an electronic record created in accordance with applicable laws and does not require any physical or digital signature.

1. Introduction and Scope

Welcome to Bharat Pansari (“we,” “us,” or “our”), an e-commerce platform offering a variety of products, including health and wellness items like Ayurvedic, Unani, and traditional medicines, pooja items, dry fruits, beverages (such as sharbat and pickles), and other organic, herbal, and specialty products. These Terms and Conditions (“Terms”) govern your use of our website and all transactions conducted through it, both now and in the future. By using our website, you agree to these Terms. Your continued use of the website signifies your acceptance of any updates we may make.

 2. Use of the Website

2.1 Acceptance of Terms
By accessing, browsing, or using our website, you agree to these Terms and all policies referenced here, including our Privacy Policy and Returns Policy.

 2.2 Modifications to Terms
We may update, modify, or remove parts of these Terms at our discretion without prior notice. Please check these Terms regularly for changes. Your continued use of the website after any updates means you accept the revised Terms.

2.3 Electronic Record
This document is stored electronically, and your use of the website confirms your agreement to its terms.

3. Account and Registration Obligations.
3.1 Accuracy of Information
When registering or ordering, you must provide true, accurate, current, and complete details as requested. You’re responsible for updating this information if it changes.

3.2 Confidentiality and Security
You must keep your account credentials (username and password) confidential and secure any devices used to access the website. You’re accountable for all activities under your account.

3.3 Notification of Unauthorized Use
If you suspect unauthorized use of your account or a security breach, notify us immediately at **customer-care@pansari.shop**.

 3.4 Right to Suspend or Terminate
If you provide false or outdated information, or if we suspect so, we may suspend or terminate your account and block your access to the website.

4. User Conduct
4.1 Lawful Use
Use the website only for legal purposes and in a way that respects the rights of others.

4.2 Prohibited Activities
You must not:
– Upload or share harmful, abusive, defamatory, obscene, or objectionable content.
– Try to access unauthorized parts of the website or its systems.
– Use automated tools (e.g., bots, spiders) to scrape or monitor the website.
– Disrupt other users’ experience.
– Impersonate anyone or misrepresent your identity.
– Introduce viruses or malicious code.

4.3 Right to Refuse Service
We can refuse service to anyone, anytime, for any reason, including violations of these Terms.

4.4 Additional Restrictions
Do not:
– Share someone else’s content without permission.
– Post false or misleading information.
– Promote illegal activities.

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5. Intellectual Property

5.1 Ownership
All website content—text, graphics, logos, images, software, etc.—belongs to Bharat Pansari or its licensors and is protected by intellectual property laws.

5.2 Usage Restrictions
You may not copy, share, modify, or create derivatives of our content without our written permission, except for personal, non-commercial use as allowed by law.

5.3 Trademarks
The “Bharat Pansari” name, logo, and related branding are our trademarks. Unauthorized use is prohibited.

6. Disclaimers and No Warranty

6.1 As-Is Basis
The website and its content are provided “as is” and “as available,” with no warranties, including for merchantability, fitness for a purpose, or non-infringement.

6.2 Security Limitations
While we use reasonable security measures, no system is 100% secure. We’re not liable for unauthorized access beyond our control.

6.3 Service Availability
We don’t guarantee the website will always work perfectly or be free of errors, viruses, or harmful elements.

6.4 Accuracy of Information
We aim to keep product details, prices, and availability accurate but can’t guarantee they’re always complete or up-to-date.

7. Limitation of Liability

Bharat Pansari, its affiliates, officers, employees, and agents won’t be liable for any direct, indirect, incidental, or punitive damages from your use—or inability to use—the website or products, even if we’re warned of such risks. This includes losses like profits, revenue, or data.

8. Indemnification

You agree to protect, defend, and hold Bharat Pansari, its affiliates, officers, employees, and agents harmless from any claims, damages, or costs (including legal fees) arising from your use of the website, breach of these Terms, or violation of others’ rights.

9. Returns, Refunds, and Exchanges

9.1 Returns and Refunds
– Refund Period:
– You have 15 days from purchase to request a refund or return. After 15 days, full refunds or exchanges aren’t available.
– Eligibility:** Items must be unused, in original condition, and in their packaging.
Non-Returnable Items:** Perishable goods, intimate/sanitary items, gift cards, downloadable products, and some health items can’t be returned.
– Proof of Purchase:
 You need a receipt or proof of purchase.
– No Manufacturer Returns: Don’t send items back to the manufacturer.
– Partial Refunds: Used items, damaged packaging, or late returns may qualify for partial refunds only.

9.2 Wrong or Damaged Products
If you get a wrong or damaged item, we’ll replace it with the same product if it’s unused and you provide proof of the issue.

9.3 Exchanges
– Exchange Requests: Email **order@pansari.shop** within 24 hours of delivery with proof (photos/videos) of damage or defects.
– Exchange Instructions: We’ll guide you on returning the item.
– Exchange Limitations: We only replace defective/damaged items.
– Shipping Costs: You pay return shipping, deducted from refunds.

9.4 Refunds
– Processing:Refunds take 10 business days from cancellation.
– Inspection: We’ll email you about approval/rejection after checking the returned item.
– Issuance: Approved refunds go back to your original payment method.
– Late or Missing Refunds: Check with your bank/card provider, then contact us at order@pansari.shop

10. Submissions

We welcome your feedback, suggestions, or ideas (“Submissions”). By submitting them:
– Ownership:They become Bharat Pansari’s property.
– Use: We can use, modify, or share them for any purpose without paying you.
– No Confidentiality: Submissions aren’t private, and we’re not responsible for their use or disclosure.

11. Communications

Using the website or emailing us means you agree to receive electronic messages from us, including promotions and updates.

12. Platform for Transactions

The website is a platform for users to transact. Bharat Pansari isn’t a party to these transactions and isn’t responsible for user behavior.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of [insert jurisdiction]. Any disputes will be resolved in courts located in [insert city and state].

14. Termination

These Terms apply until terminated. You can stop using the website to end them. We may suspend or terminate your access anytime for violating these Terms.

15. Entire Agreement and Severability

These Terms, plus referenced policies, are the full agreement between you and Bharat Pansari. If any part is invalid, the rest still applies.

16. Copyright and Site Content

All website content is protected by intellectual property laws and owned by Bharat Pansari or its licensors. You can’t use it without permission, except for personal, non-commercial purposes.

17. Additional Provisions

– Optional Tools: Third-party tools are provided “as is” at your risk.
– **Third-Party Links:** We’re not responsible for external sites.
– Accuracy: We try to keep info accurate but can’t promise perfection.
– Price/Service Changes: Product prices and availability may change without notice.

18. Contact Information

For questions about these Terms, reach us at:
– Email: customer-care@pansari.shop

Thank you for choosing Bharat Pansari. We’re dedicated to quality products and your satisfaction!.
Thank you for shopping with us!